gives some help with understanding what might give an NDR, and how to unblock it. It can be that the user is a guest and the Group is configured not to let people outside the organization email the group.Īnother thing you may see in your own inbox is a non-delivery report (NDR). You might also get a message at the foot of the page in Planner telling you something failed – the details (Correlation ID and timestamp) are very helpful for us in finding what the problem was.
This happens when the user in question does not have permissions to send e-mail to the group – or something else in the flow of the message to the Group inbox is blocked in some way. Once you understand where the comments are stored, and this isn’t just an e-mail of the comment, this is the real thing and the only place it is stored, then this helps explain some scenarios you might see.Ī user might add a comment – and they see it in the task, but then it disappears or is gone when they re-load the tasks. The e-mail thread also contains a deep link back to the task in question.
In my case the name is the same – this needn’t be the case – but you can get to the right place by selecting the ellipses when in the full plan view and selecting Conversations. If I visit my Group inbox for my Office 365 Change Management Group I will see it. When you load a task it is reading the thread and putting the entries into the comments section with timestamps. It actually gets saved to the Group inbox for the Group that the plan belongs to – as a thread. When you add a comment to a task, where does it go? The features I’ll be concentrating on are Comments, Attachments and notifications/alerts. I’ll be illustrating this blog with my favourite plan – my Office 365 Change Management plan – that gets auto-populated from the Office 365 Message Center. *** Update - we now have a public article of the various limits in Planner - *** Read on to find out how Planner really works! This could be situations where you are in certain configurations where you might have changed some settings in Exchange Online or Office 365 not realizing that this would impact Planner. Planner is pretty straightforward to use, so I guess you all know how it works – but the aim of this blog is to explain how some of the features are implemented and the parts of the Microsoft stack they use – which I hope will help you understand some of the scenarios where Planner might not work.
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